Introduction
Welcome to Namsale ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
1. Personal Information
We may collect the following personal information:
- Contact Information: Email address, phone number
- Business Information: Business name, address, contact details
- Usage Data: How you interact with our platform
- Session Information: Anonymous session IDs for engagement tracking
2. Automatic Information Collection
When you visit Namsale, we automatically collect:
- Device information (browser type, operating system)
- IP address (anonymized where possible)
- Pages visited and time spent
- Search queries
- Engagement metrics (card clicks, time spent viewing)
- Referring website
How We Use Your Information
- Provide and improve our services
- Display relevant business listings and advertisements
- Track engagement for service improvement
- Respond to inquiries and provide customer support
- Send important updates about our services
- Prevent fraud and ensure platform security
- Analyze user behavior to optimize user experience
Third-Party Services
Namsale uses various third-party services to operate, analyze, and monetize our platform. Each service may collect and process data as described below:
📊 Google Analytics (GA4)
- Purpose: Analyze website traffic, user behavior, and engagement metrics
- Data Collected: Page views, session duration, device information, location (country/city), browser type
- Privacy Policy: https://policies.google.com/privacy
- Opt-Out: Google Analytics Opt-Out
📈 Microsoft Clarity
- Purpose: Heatmaps, session recordings, and user behavior analysis
- Data Collected: Mouse movements, clicks, scrolling behavior, session recordings (anonymized), device information
- Privacy Policy: https://privacy.microsoft.com/en-us/privacystatement
- Opt-Out: https://choice.microsoft.com/
💰 Google AdSense
- Purpose: Display contextual advertisements
- Data Collected: Cookies, IP address, browser type, device information, pages visited, ad interactions
- Privacy Policy: https://policies.google.com/privacy
- Opt-Out: https://adssettings.google.com
🎯 Adsterra
- Purpose: Display native and banner advertisements
- Data Collected: IP address, browser type, device information, referral URL, pages visited, ad interactions
- Privacy Policy: https://adsterra.com/privacy-policy/
- Opt-Out: https://adsterra.com/opt-out/
🗺️ Google Maps API
- Purpose: Display business locations on maps
- Data Collected: Location data, search queries, IP address
- Privacy Policy: https://policies.google.com/privacy
🔤 Google Fonts
- Purpose: Display consistent typography across the site
- Data Collected: IP address, browser information
- Privacy Policy: https://policies.google.com/privacy
🎨 Font Awesome
- Purpose: Display icons and visual elements
- Data Collected: None (served locally via CDN, but CDN may collect basic connection data)
- Privacy Policy: https://fontawesome.com/privacy
☁️ Amazon Web Services (AWS)
- Purpose: Hosting and API infrastructure
- Data Collected: Business listings data, user interactions (stored securely)
- Privacy Policy: https://aws.amazon.com/privacy/
Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data in transit (HTTPS)
- Secure server infrastructure (AWS)
- Regular security audits
- Limited access to personal information
- Anonymization of user data where possible
Your Rights
As a user of Namsale, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of data collection (excluding essential cookies)
- Withdraw consent at any time
- Disable cookies through browser settings
Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain user sessions
- Remember preferences
- Track engagement anonymously
- Improve user experience
- Serve personalized advertisements
- Analyze website traffic
You can control cookies through your browser settings. Disabling cookies may affect some functionality.
Children's Privacy
Namsale is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
- Improve our platform (anonymized data may be retained longer)
International Data Transfers
Your information may be transferred to and processed in countries other than Namibia (including the United States) where our third-party service providers operate. These transfers are conducted in compliance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Information
If you have questions about this Privacy Policy or your data, please contact us:
Ongwediva, Namibia
info@namsale.com
+264 81 849 3229