Frequently Asked Questions

Find answers to common questions about Namsale

For Businesses

What is Namsale? +

Namsale is a digital platform that helps businesses showcase their promotions ,specials,deals and connect with local customers. We provide a space where businesses can display their deals,promotions,specials, contact information, and location details to reach more customers.

Is it really free? +

Yes! During our launch phase, we're offering free profile creation and maintenance. This includes creating your business profile, featuring your promotions, and making updates as needed. There are no hidden costs or fees during this period.

What information do you need from my business? +

We need basic information including:

  • Business name and category
  • Contact details (phone, email, WhatsApp,website link)
  • Physical address and operating hours
  • Current promotions or special offers
  • Business logo and photos (optional but recommended)
  • A short description of your business

How long does it take to create my profile? +

Once we receive your information, we typically create your profile within 24 hours. We'll send you a preview for approval before making it live. The entire process from submission to going live usually takes 1-2 business days.

How do I update my promotions? +

Simply email us at info@namsale.com or WhatsApp +264 81 849 3229 with your updated promotions. We'll update your profile within 24 hours. You can update your promotions as often as you like - weekly, monthly, or whenever you have new offers.

What happens after the free launch period? +

We will notify all businesses well in advance before introducing any fees. You'll have the option to continue with paid plans or discontinue the service. Our goal is to provide value that makes continuing worthwhile for your business.

For Customers

How do I find businesses on Namsale? +

You can search by:

  • Business name
  • Category (Food, Shopping, Services, etc.)
  • Location or city
  • Type of promotion or deal
Use the search bar at the top of the page or browse through the categories to discover businesses.

Is there a mobile app? +

Currently, Namsale is available as a website that works on all devices (phones, tablets, computers). The website is mobile-friendly and can be added to your home screen like an app. We may develop dedicated mobile apps in the future based on user demand.

How do I contact businesses? +

Each business profile includes contact information such as phone numbers, WhatsApp links, email addresses, and physical addresses. You can contact businesses directly using the provided contact methods. Some businesses may also have website links for more information.

Are the promotions always current? +

We work with businesses to keep promotions updated regularly. However, we recommend:

  • Checking the expiration date on promotions
  • Contacting the business directly to confirm availability
  • Looking for "Last Updated" information on business profiles
If you notice outdated information, please let us know at info@namsale.com.

General Questions

Where is Namsale based? +

Namsale is based in Ongwediva, Namibia. We're a locally-founded platform serving the entire country. Our digital presence allows us to support businesses and customers nationwide while maintaining our Namibian roots.

How do you make money? +

During the launch phase, we're focused on building the platform and helping businesses. Future revenue may come from:

  • Premium business listings (optional enhanced features)
  • Advertising partnerships
  • Featured placements
Customer access will always remain free. Businesses will have free basic options even after the launch period.

How do I report an issue or suggest improvement? +

We welcome feedback! You can:

  • Email us at info@namsale.com
  • WhatsApp +264 81 849 3229
  • Use the contact form on our Contact page
We review all feedback and use it to improve Namsale for everyone.

Is my data secure? +

Yes. We take data security seriously and comply with privacy regulations. Please review our Privacy Policy for detailed information about how we collect, use, and protect your data. We never share personal information without consent.

Still Have Questions?

We're here to help! Contact us directly for personalized assistance.

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